Automation is the product. AI is the engine.
TrueTech Communications helps businesses connect phones, email, CRM, ticketing, accounting and business applications into one intelligent automation platform.
Request a ConsultationTAP turns everyday customer interactions into organized, prioritized and actionable information. It is designed to work with the tools businesses already use instead of forcing them to start over.
Convert voicemail, email, texts and web forms into structured summaries and action items.
Identify which customers need attention first based on urgency, repeat contact and history.
Create and route tickets automatically from customer communications.
Keep customer records, leads and interaction history updated.
Prepare customer, estimate and invoice information for staff review.
Track missed calls, open issues, lead activity and response performance.
Connect Outlook, Teams, SharePoint, OneDrive and calendar workflows.
Extend hosted PBX, voicemail, SIP and SMS into automation workflows.
Adapt automation modules for roofing, IT, professional services and more.
TrueTech Communications continues to provide IT support, networking, hosted PBX, VoIP systems, Microsoft 365 support, deployments and technical project work. TAP expands that foundation into business automation.